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@ -1,10 +1,5 @@
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<template> |
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<el-backtop class="feedback-backtop"> |
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<svg viewBox="64 64 896 896" focusable="false" data-icon="up" width="14" height="14" fill="currentColor" aria-hidden="true"> |
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<path d="M890.5 755.3L537.9 269.2c-12.8-17.6-39-17.6-51.7 0L133.5 755.3A8 8 0 00140 768h75c5.1 0 9.9-2.5 12.9-6.6L512 369.8l284.1 391.6c3 4.1 7.8 6.6 12.9 6.6h75c6.5 0 10.3-7.4 6.5-12.7z"></path> |
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</svg> |
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</el-backtop> |
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<el-backtop></el-backtop> |
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<footer class="m-dn"> |
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<div class="footer"> |
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<div class="deanfooter" id="deanfooter" style="margin-top:0"> |
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@ -48,111 +43,47 @@
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</div> |
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<!-- 用户侧 --> |
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<div class="service_feddback_box m-dn"> |
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<el-popover placement="left" trigger="hover" width="392px" popper-class="new-popper"> |
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<div class="tel_txt_box dr-feedback-popover-wrapper"> |
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<div class="dr-feedback-popover"> |
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<div class="dr-feedback-popover-item-click dr-feedback-popover-item" onclick="window.open('https://service.fanruan.com/support')"> |
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<div class="dr-feedback-popover-item-logo"> |
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<img src="https://fanruanbbs.obs.cn-east-2.myhuaweicloud.com/ui/digit-fe/feedback/support.png" /> |
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</div> |
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<div> |
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<div class="dr-feedback-popover-item-title-wrapper" style="gap: 8px;"> |
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<div class="ant-space-item" style=""> |
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<span class="title">在线支持</span> |
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</div> |
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<div class="ant-space-item"> |
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<span role="img" aria-label="arrow-right" class="anticon anticon-arrow-right icon"> |
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<svg viewBox="64 64 896 896" focusable="false" data-icon="arrow-right" width="12" height="12" fill="currentColor" aria-hidden="true"> |
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<path d="M869 487.8L491.2 159.9c-2.9-2.5-6.6-3.9-10.5-3.9h-88.5c-7.4 0-10.8 9.2-5.2 14l350.2 304H152c-4.4 0-8 3.6-8 8v60c0 4.4 3.6 8 8 8h585.1L386.9 854c-5.6 4.9-2.2 14 5.2 14h91.5c1.9 0 3.8-.7 5.2-2L869 536.2a32.07 32.07 0 000-48.4z"></path> |
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<div class="dr-feedback m-dn"> |
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<div class="dr-feedback-item" @click="pageFeedbackHanlder(true)"> |
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<span class="anticon anticon-edit dr-feedback-item-icon"> |
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<svg viewBox="64 64 896 896" focusable="false" data-icon="edit" width="1em" height="1em" fill="currentColor" aria-hidden="true"> |
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<path d="M257.7 752c2 0 4-.2 6-.5L431.9 722c2-.4 3.9-1.3 5.3-2.8l423.9-423.9a9.96 9.96 0 000-14.1L694.9 114.9c-1.9-1.9-4.4-2.9-7.1-2.9s-5.2 1-7.1 2.9L256.8 538.8c-1.5 1.5-2.4 3.3-2.8 5.3l-29.5 168.2a33.5 33.5 0 009.4 29.8c6.6 6.4 14.9 9.9 23.8 9.9zm67.4-174.4L687.8 215l73.3 73.3-362.7 362.6-88.9 15.7 15.6-89zM880 836H144c-17.7 0-32 14.3-32 32v36c0 4.4 3.6 8 8 8h784c4.4 0 8-3.6 8-8v-36c0-17.7-14.3-32-32-32z"></path> |
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</svg> |
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</span> |
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<div>页面反馈</div> |
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</div> |
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<el-popover placement="left" trigger="hover" width="240px"> |
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<div style="padding: 10px;"> |
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<div class="dr-feedback-contract-item"> |
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<div class="dr-feedback-contract-item-title">帆软社区管理员</div> |
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<a href="https://bbs.fanruan.com/thread-135379-1-1.html" target="_blank" rel="noreferrer">社区管理员联系方式一览</a> |
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</div> |
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<div class="grey-text">工作日9:00-12:00,13:30-17:30在线</div> |
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<div class="dr-feedback-popover-item-info-wrapper"> |
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<div> |
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<div class="grey-text">或拨打热线电话:</div> |
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<div> |
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<div class="ant-space css-ph9edi ant-space-horizontal ant-space-align-center" style="gap: 8px;"> |
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<div class="ant-space-item" style=""> |
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<span class="grey-text">大陆</span> |
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</div> |
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<div class="ant-space-item"> |
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<div class="ant-space css-ph9edi ant-space-horizontal ant-space-align-center blue-text" style="gap: 8px;"> |
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<div class="ant-space-item">400-811-8890 转2</div> |
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</div> |
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</div> |
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</div> |
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</div> |
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<div> |
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<div> |
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<span class="grey-text">海外</span> |
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<span class="blue-text">(+86) 0510-66758729</span> |
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</div> |
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<div class="dr-feedback-contract-item"> |
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<div class="dr-feedback-contract-item-title">售前咨询电话</div> |
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<a href="tel:+400-811-8890" target="_blank" rel="noreferrer">400-811-8890 转1</a> |
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</div> |
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<div class="dr-feedback-contract-item"> |
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<div class="dr-feedback-contract-item-title">在线技术支持电话</div> |
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<a href="tel:+400-811-8890" target="_blank" rel="noreferrer">400-811-8890 转2</a> |
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</div> |
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<div class="dr-feedback-contract-item"> |
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<div class="dr-feedback-contract-item-title">海外客户技术支持电话</div> |
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<a href="tel:+0510-66758729" target="_blank" rel="noreferrer">(+86) 0510-66758729</a> |
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</div> |
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<div class="dr-feedback-contract-item"> |
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<div class="dr-feedback-contract-item-title">总裁办24H投诉电话</div> |
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<a href="tel:+17312781526" target="_blank" rel="noreferrer">173 1278 1526</a> |
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</div> |
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</div> |
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<div class="dr-feedback-popover-item-click dr-feedback-popover-item" style="cursor: pointer;" @click="pageFeedbackHanlder(true)"> |
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<template #reference> |
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<div class="dr-feedback-item"> |
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<div class="dr-feedback-popover-item-logo"> |
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<img alt="feedback" src="https://hwobs.fanruan.com/ui/digit-fe/feedback/feedback.png" /> |
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</div> |
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<div> |
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<div class="dr-feedback-popover-item-title-wrapper" style="gap: 8px;"> |
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<span class="title">页面反馈</span> |
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<span class="anticon anticon-arrow-right icon"> |
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<svg viewBox="64 64 896 896" focusable="false" data-icon="arrow-right" width="12" height="12" fill="currentColor" aria-hidden="true"> |
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<path d="M869 487.8L491.2 159.9c-2.9-2.5-6.6-3.9-10.5-3.9h-88.5c-7.4 0-10.8 9.2-5.2 14l350.2 304H152c-4.4 0-8 3.6-8 8v60c0 4.4 3.6 8 8 8h585.1L386.9 854c-5.6 4.9-2.2 14 5.2 14h91.5c1.9 0 3.8-.7 5.2-2L869 536.2a32.07 32.07 0 000-48.4z"></path> |
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<span role="img" aria-label="phone" class="anticon anticon-phone dr-feedback-item-icon"> |
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<svg viewBox="64 64 896 896" focusable="false" data-icon="phone" width="1em" height="1em" fill="currentColor" aria-hidden="true"> |
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<path d="M877.1 238.7L770.6 132.3c-13-13-30.4-20.3-48.8-20.3s-35.8 7.2-48.8 20.3L558.3 246.8c-13 13-20.3 30.5-20.3 48.9 0 18.5 7.2 35.8 20.3 48.9l89.6 89.7a405.46 405.46 0 01-86.4 127.3c-36.7 36.9-79.6 66-127.2 86.6l-89.6-89.7c-13-13-30.4-20.3-48.8-20.3a68.2 68.2 0 00-48.8 20.3L132.3 673c-13 13-20.3 30.5-20.3 48.9 0 18.5 7.2 35.8 20.3 48.9l106.4 106.4c22.2 22.2 52.8 34.9 84.2 34.9 6.5 0 12.8-.5 19.2-1.6 132.4-21.8 263.8-92.3 369.9-198.3C818 606 888.4 474.6 910.4 342.1c6.3-37.6-6.3-76.3-33.3-103.4zm-37.6 91.5c-19.5 117.9-82.9 235.5-178.4 331s-213 158.9-330.9 178.4c-14.8 2.5-30-2.5-40.8-13.2L184.9 721.9 295.7 611l119.8 120 .9.9 21.6-8a481.29 481.29 0 00285.7-285.8l8-21.6-120.8-120.7 110.8-110.9 104.5 104.5c10.8 10.8 15.8 26 13.3 40.8z"></path> |
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</svg> |
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</span> |
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</div> |
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<div class="grey-text">针对当前网页的建议、问题反馈</div> |
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</div> |
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</div> |
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</div> |
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<div class="dr-feedback-popover-item"> |
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<div class="dr-feedback-popover-item-logo"> |
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<img src="https://hwobs.fanruan.com/ui/digit-fe/feedback/consult.png" /> |
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</div> |
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<div> |
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<div class="ant-space css-ph9edi ant-space-horizontal ant-space-align-center dr-feedback-popover-item-title-wrapper" style="gap: 8px;"> |
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<div class="ant-space-item"> |
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<span class="title">售前咨询</span> |
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</div> |
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</div> |
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<div class="grey-text">采购需求/获取报价/预约演示</div> |
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<div class="dr-feedback-popover-item-info-wrapper"> |
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<div class="grey-text">或拨打: <span class="blue-text">400-811-8890 转1</span></div> |
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</div> |
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</div> |
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<div> |
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<img alt="qr" src="https://fanruanbbs.obs.cn-east-2.myhuaweicloud.com/ui/digit-fe/feedback/qr.png" width="80" /> |
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</div> |
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</div> |
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<div class="dr-feedback-popover-item" style="margin-bottom: 0"> |
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<div class="dr-feedback-popover-item-logo"> |
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<img src="https://hwobs.fanruan.com/ui/digit-fe/feedback/tel.png" /> |
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</div> |
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<div> |
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<div class="ant-space css-ph9edi ant-space-horizontal ant-space-align-center dr-feedback-popover-item-title-wrapper" style="gap: 8px;"> |
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<div class="ant-space-item"> |
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<span class="title">总裁办24H电话</span> |
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</div> |
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</div> |
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<div class="blue-text">173 1278 1526</div> |
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</div> |
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</div> |
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</div> |
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</div> |
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<template #reference> |
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<div class="dr-feedback"> |
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<div class="dr-feedback-inner"> |
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<img class="dr-feedback-inner-icon" src="https://hwobs.fanruan.com/ui/digit-fe/feedback/customer.png" /> |
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<div>获取帮助</div> |
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</div> |
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<div>联系我们</div> |
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</div> |
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</template> |
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</el-popover> |
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@ -196,6 +127,8 @@ export default {
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comLoginUrl: proxy.$root.com_login_url2 + route.path, |
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}); |
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getTicketToken(); |
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onBeforeRouteUpdate((to) => { |
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state.curPageUrl = proxy.$root.com_edu_url + to.fullPath; |
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state.comLoginUrl = proxy.$root.com_login_url2 + to.fullPath; |
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@ -239,7 +172,7 @@ export default {
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state.showFeedback = true; |
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setTimeout(function() { |
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const iframe = document.createElement("iframe"); |
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iframe.src = `https://pe9qbh7c.shuzhiniao.com/web/#/ticket/a2555f84970f418a98960adb4029aed1/form?embedded=true&hiddenFields=${encodeURIComponent("类型,页面URL,反馈人UID,处理人回复")}&ticketToken=${state.ticketToken}`; |
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iframe.src = `https://pe9qbh7c.shuzhiniao.com/web/#/ticket/a2555f84970f418a98960adb4029aed1/form?embedded=true&hiddenFields=${encodeURIComponent("页面URL,反馈人UID,处理人回复")}&ticketToken=${state.ticketToken}`; |
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iframe.style = "width: 100%; height: 100%; border:none;"; |
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iframe.id = "iframe_shuzhiniao"; |
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let makediv = document.getElementById("feedbackIframe"); |
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@ -270,165 +203,83 @@ export default {
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</script> |
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<style lang="scss"> |
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.feedback-backtop { |
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align-items: center; |
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background-color: #fff !important; |
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border-radius: 8px !important; |
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bottom: 80px !important; |
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box-shadow: 0 4px 12px 0 rgba(4, 43, 79, 0.12); |
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cursor: pointer; |
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display: flex !important; |
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height: 36px !important; |
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justify-content: center !important; |
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position: fixed; |
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right: 10px !important; |
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width: 36px !important; |
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background-image: none !important; |
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.dia-msg-til { |
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background-color: #fefbe6; |
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padding: 10px 20px; |
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border: 1px solid #ffe58f; |
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margin-top: 6px; |
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color: #333; |
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} |
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.new-popper { |
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border-radius: 8px !important; |
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} |
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.service_feddback_box { |
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position: fixed; |
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top: 50%; |
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transform: translateY(-50%); |
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right: 10px; |
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z-index: 5; |
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.foot-dialog-feedback { |
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.el-dialog__body { |
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padding: 0 !important; |
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} |
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} |
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/* 用户右侧 */ |
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.dr-feedback { |
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background: linear-gradient(144deg, #00b8fe 16%, #0082fc 87%); |
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position: fixed; |
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bottom: 150px; |
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transform: translate(-50%, -50%); |
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right: 12px; |
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background-color: #fff; |
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box-shadow: 0 4px 12px 0 rgb(4 43 79 / 12%); |
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width: 48px; |
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box-sizing: border-box; |
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font-size: 14px; |
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color: #617288; |
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display: flex; |
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flex-direction: column; |
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border-radius: 8px; |
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box-shadow: 0 4px 12px 0 rgba(4, 43, 79, 0.12); |
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height: 84px; |
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width: 36px; |
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line-height: 1.5714285714285714; |
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} |
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overflow: hidden; |
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z-index: 999; |
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.dr-feedback, |
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.dr-feedback-inner { |
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align-items: center; |
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.dr-feedback-item { |
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transition: all 0.3s; |
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padding: 16px 8px; |
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display: flex; |
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flex-direction: column; |
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align-items: center; |
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justify-content: center; |
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position: relative; |
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z-index: 2; |
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} |
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.dr-feedback-inner { |
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color: #fff; |
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flex-direction: column; |
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cursor: pointer; |
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font-size: 12px; |
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line-height: 14px; |
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text-align: center; |
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width: 80%; |
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} |
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.dr-feedback-inner-icon { |
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&:not(:last-of-type) { |
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border-bottom: 1px solid #edf3f9; |
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} |
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&:hover { |
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color: #0082fc; |
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} |
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.dr-feedback-item-icon { |
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width: 20px; |
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height: 20px; |
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margin-bottom: 8px; |
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} |
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svg { |
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width: 20px; |
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} |
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.dr-feedback-popover { |
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box-sizing: border-box; |
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padding: 4px; |
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width: 100%; |
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} |
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.dr-feedback-popover:before { |
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content: ""; |
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position: absolute; |
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right: -20px; |
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top: 0; |
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width: 20px; |
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height: 100%; |
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} |
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.ant-space { |
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display: inline-flex; |
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} |
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.ant-space-align-center { |
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align-items: center; |
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} |
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.dr-feedback-popover-wrapper .dr-feedback-popover-item { |
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align-items: flex-start; |
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background: linear-gradient(180deg, #f3f6ff, #fff); |
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border: 0.5px solid #d6dfe7; |
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border-radius: 8px; |
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box-sizing: border-box; |
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display: flex; |
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gap: 12px; |
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margin-bottom: 16px; |
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padding: 12px; |
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font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, "Noto Sans", sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol", "Noto Color Emoji"; |
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font-size: 14px; |
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line-height: 1.5714285714285714; |
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} |
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.dr-feedback-popover-wrapper .dr-feedback-popover-item-logo { |
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width: 48px; |
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} |
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.dr-feedback-popover-wrapper .dr-feedback-popover-item-logo img { |
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width: 100%; |
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border: none; |
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} |
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.dr-feedback-popover-item-title-wrapper { |
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|
display: inline-flex; |
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|
align-items: center; |
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|
.anticon-arrow-right { |
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color: #1f1f1f; |
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|
height: 20px; |
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} |
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.title { |
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|
color: #1f1f1f; |
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|
} |
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} |
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.dr-feedback-popover-item-click { |
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|
cursor: pointer; |
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|
&:hover .dr-feedback-popover-item-title-wrapper { |
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|
|
.anticon-arrow-right { |
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|
|
color: #0082fc; |
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|
} |
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|
|
.title { |
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|
|
color: #0082fc; |
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|
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|
.dr-feedback-contract-item { |
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|
|
&:not(:last-child) { |
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|
|
margin-bottom: 20px; |
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|
|
|
} |
|
|
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|
|
|
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|
|
a { |
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|
|
color: #1890ff; |
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|
|
|
} |
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|
|
|
} |
|
|
|
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|
|
.dr-feedback-popover-wrapper .dr-feedback-popover-item-title-wrapper .title { |
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|
|
|
font-family: PingFangSC, PingFangSC-Semibold; |
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|
|
|
font-size: 14px; |
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|
|
|
font-weight: 600; |
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|
|
|
line-height: 24px; |
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|
|
text-align: left; |
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|
|
|
} |
|
|
|
|
.dr-feedback-popover-wrapper .dr-feedback-popover-item .grey-text { |
|
|
|
|
color: #8a9cb0; |
|
|
|
|
font-size: 14px; |
|
|
|
|
} |
|
|
|
|
.dr-feedback-popover-wrapper .dr-feedback-popover-item-info-wrapper { |
|
|
|
|
margin-top: 10px; |
|
|
|
|
} |
|
|
|
|
.dr-feedback-popover-wrapper .dr-feedback-popover-item .blue-text { |
|
|
|
|
color: #0082fc; |
|
|
|
|
.dr-feedback-contract-item-title { |
|
|
|
|
color: #333 !important; |
|
|
|
|
color: var(--dr-text-black); |
|
|
|
|
font-size: 14px; |
|
|
|
|
} |
|
|
|
|
.dr-feedback-item { |
|
|
|
|
display: flex; |
|
|
|
|
gap: 10px; |
|
|
|
|
} |
|
|
|
|
</style> |
|
|
|
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|
|
<style lang="scss"> |
|
|
|
|
.dia-msg-til { |
|
|
|
|
background-color: #fefbe6; |
|
|
|
|
padding: 10px 20px; |
|
|
|
|
border: 1px solid #ffe58f; |
|
|
|
|
margin-top: 6px; |
|
|
|
|
color: #333; |
|
|
|
|
} |
|
|
|
|
.foot-dialog-feedback { |
|
|
|
|
.el-dialog__body { |
|
|
|
|
padding: 0 !important; |
|
|
|
|
} |
|
|
|
|
.el-dialog__header { |
|
|
|
|
text-align: left !important; |
|
|
|
|
font-weight: 700; |
|
|
|
|
margin-bottom: 4px; |
|
|
|
|
} |
|
|
|
|
} |
|
|
|
|
|
|
|
|
|